Refund Policy

1. Overview

At Infotech Wayout, we strive to provide high-quality services that meet your expectations. However, we understand that circumstances may arise that lead to the need for cancellations or refunds. This policy outlines our procedures and guidelines for cancellations and refunds.

2. Cancellation Policy

• Service Cancellation: If you wish to cancel a service, please notify us in writing via email at Contact@infotechwayout.com at least 14 days before the scheduled start date of the project. Cancellations made within this timeframe will incur no charges.
• Late Cancellations: Cancellations received less than 14 days before the project start date may incur a cancellation fee of up to 50% of the total project cost.
• Non-Refundable Fees: Any fees for services already initiated or completed prior to cancellation are non-refundable.

3. Refund Policy

• Eligibility for Refunds: Refunds are only applicable under certain conditions. If you are dissatisfied with our services, please contact us within 7 days of project completion, providing detailed feedback on your concerns.
• Assessment of Refund Requests: We will assess refund requests based on the specific circumstances and our evaluation of the completed work. We reserve the right to determine whether a refund is warranted based on the information provided.
• Refund Processing Time: If a refund is approved, it will be processed within 14 business days and issued via the original payment method.

4. Exceptions

• Digital Products: All sales of digital products (such as templates, plugins, or software) are final and non-refundable once purchased.
• Service Packages: For service packages that include multiple services, the cancellation policy will apply individually to each service component.

5. Changes to Policy

Infotech Wayout reserves the right to update or modify this Cancellation & Refund Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

6. Contact Us

If you have any questions or concerns regarding our Cancellation & Refund Policy, please reach out to us at Contact@infotechwayout.com or call us at +91 9064493378 | +91 7003576280.